Privacy Policy
Last updated: May 26, 2026
Duo Vert is committed to protecting your privacy and the confidentiality of your personal information. Your use of this site is governed by our Terms of Use.
Introduction
Duo Vert ("Duo Vert", "we", "us", or "our") is committed to protecting your privacy and the confidentiality of your Personal Information (as defined below). This privacy policy (the "Privacy Policy") describes how we handle the information we collect when you use our website, www.duovert.ca (the "Website").
This Privacy Policy describes:
- how we collect, use, disclose, and protect the Personal Information of our Website's users;
- the types of information we may collect from you or that you may provide when you visit or make a booking on the Website; and
- our practices for collecting, using, maintaining, protecting, and disclosing this information.
This Privacy Policy, together with the Website's terms and conditions, available on our site (the "Terms of Use"), also sets out the general rules and policies governing your use of the Website.
This Privacy Policy does not apply to information that:
- we collect offline or by any other means, including on any other website; or
- you provide to, or that is collected by, any third party, through any application or content (including advertising) that may be linked to or accessible from or on the Website.
By using the Website or otherwise providing us with your Personal Information, you agree to: this Privacy Policy, as it may be amended by us from time to time; and our collection and use of your Personal Information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy or the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy, please do not use the Website or provide your Personal Information to Duo Vert.
Personal Information
In this Privacy Policy, "Personal Information" means any information concerning an identifiable individual, or any information from which the identity of an individual can be inferred or determined. Personal Information may be recorded in any format and includes, without limitation: an individual's name, date of birth, age, address, city, province, country, and postal code. Personal Information does not include information from which an individual cannot be identified, alone or in combination with other information.
What We Collect
We take steps to ensure that the Personal Information we collect about you is adequate, relevant, and not excessive. The Personal Information and other information Duo Vert collects may vary depending on how you interact with us and/or the Website. Information we may collect includes, without limitation:
- your full name;
- your home address;
- your phone number;
- your email address;
- the internet protocol (IP) address used to connect your computer to the Internet;
- information about your computer and connection, such as browser type, version, and time zone, browser plug-in types and versions, operating system, and platform; and
- any other information Duo Vert is required to collect as part of its statutory or regulatory compliance obligations.
Duo Vert may also use cookies, web beacons/tracking pixels, log files, and other technologies to collect certain information about visitors to the Website and recipients of our newsletters, invitations, and other communications. A cookie is a file that is written to your hard drive when you access a website. Cookies are widely used and most browsers are configured to accept them automatically. We may use cookies to improve the Website's functionality, to tailor or improve the content we may send or show you, and to understand (for analytical purposes) how visitors interact with the Website, our messages, and the information we provide.
If you prefer not to accept cookies, most browsers allow you to adjust your settings to prevent the acceptance of new cookies, to notify you when you receive a new one, or to disable them entirely. Please note, however, that disabling cookies may negatively affect the Website's functionality during your visit.
Use and Disclosure of Personal Information
Duo Vert's use of your Personal Information is limited to the purposes described in this Privacy Policy, unless: we expressly inform you otherwise; we obtain your consent for other uses; or such uses of your Personal Information are required or permitted by applicable law. We do not sell, rent, trade, or otherwise disclose any of the Personal Information we have obtained from you. You will be deemed to consent to our use of your Personal Information for the purposes of:
- billing, which includes but is not limited to the collection, use, and disclosure of names and addresses;
- administering and providing services to you;
- marketing our own services to you by email or other means if you have subscribed to one of our mailing lists;
- allowing you to personalize your experience with our services;
- improving our Website and our services;
- ensuring regulatory compliance or for any purpose permitted or required by applicable law; and
- fulfilling any other purpose disclosed to you and to which you consent.
Duo Vert may disclose aggregated information about Website users, and information that does not identify any individual, without restriction. Duo Vert may disclose Personal Information to Duo Vert's third-party providers, including third parties engaged to help us provide the Website (including, but not limited to, hosting, data processing, transaction processing, document management, and office administration services) on your behalf or to carry out one or more of the purposes described in this section. These third-party providers are prohibited from using your Personal Information for any purpose other than those listed in this section and for the purpose of assisting Duo Vert. All of Duo Vert's third-party providers are required to protect the Personal Information disclosed to them by Duo Vert and to comply with applicable privacy laws.
We may also disclose your Personal Information:
- to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law;
- to enforce or apply our Terms of Use and other agreements; and
- if we believe disclosure is necessary or appropriate to protect the rights or property of Duo Vert or others.
Information we collect from you may be processed, stored, and/or transferred to a destination outside the jurisdiction in which you reside. When Personal Information is processed, stored, and/or transferred outside your jurisdiction of residence, it is subject to the laws of that foreign jurisdiction and may be accessible to the government, courts, law enforcement, or regulatory bodies of that jurisdiction. By submitting your Personal Information or interacting with the Website, you consent to this transfer, storage, and/or processing.
Contact Information
If you have questions or concerns about this Privacy Policy or our practices, please contact our Privacy Officer at:
Email: duo.vert.gatineau@gmail.com